In eight years, Indian Railways wants to be in a position to issue a ticket within five minutes of a traveller demanding it. For anyone who comes across this idea enshrined in a report titled Vision 2020, the road ahead is absurdly simple: technology would help issue more tickets to passengers at their doorstep through an array of devices.
But the Railways, even as it gets to that part about delivering the ticket, also has to deal with the fact that it needs to be able to run enough trains to meet the massive demand for seats. It is obvious to anyone who travels by rail for the first time in India that the demand for seats is much more than the supply, which is why tourists get to shoot those postcard pictures of villagers travelling on top of trains.
By 2020, the Railways needs to procure 5,334 diesel locomotives…
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